Privacy Policy

Last updated: January 2025

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support. This may include:

• Email address
• Account credentials
• Study progress and performance data
• Payment information (processed securely via Stripe)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Personalize your learning experience
• Track your study progress and readiness
• Process payments and send related information
• Send you technical notices and support messages

3. Data Security

We implement appropriate security measures to protect your personal information. Your data is encrypted in transit and at rest. We use industry-standard security practices and regularly review our security procedures.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

5. Third-Party Services

We use trusted third-party services including Supabase (authentication and database), Stripe (payment processing), and Vercel (hosting). These services have their own privacy policies governing their use of your information.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@nclextutor.com.